From Our Blog
Digital Health Insights
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Leadership Skills for Medical Practice Owners
Medical training produces superb clinicians, then hands many of them a business to run with essentially no preparation…
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Staff Scheduling and Reducing Overtime
Understaffing burns people out, overstaffing burns money, and overtime does both. Scheduling well is an unglamorous lever on…
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Practicing at the Top of Your License: Delegation and Care Team Design
In most practices the highest-paid people spend a chunk of their day doing work someone else could do.…
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Preventing Staff Burnout Across Your Whole Team
Burnout does not stop with the clinicians. Front desk, assistants, nurses and billers burn out too, and a…
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Time Management for Physicians: Reclaiming Your Day
For physicians, a lot of the time problem is not personal discipline, it is system design. You can…
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Using Virtual Assistants in Your Medical Practice
Virtual assistants can relieve staffing pressure and cut overhead, or create privacy risks. The difference is the right…
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Building a Positive Practice Culture That Lasts
Culture is the most powerful force in a practice that never shows up on a balance sheet. It…
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How to Reduce Staff Turnover in Your Medical Practice
Every time a front-desk coordinator, medical assistant or biller quits, it costs you far more than the job…
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“We’ve Always Done It This Way”: How to Overcome the Fear of Change in Your Clinic
Despite breathtaking advances in clinical technology, one phrase continues to stall progress in healthcare practices worldwide: “We’ve always…