Frequently Asked Questions

MedTec.ai is an AI-powered, all-in-one cloud EHR and practice-management platform for medical practices. It brings clinical documentation, scheduling, billing, telehealth, reporting and AI-assisted charting into one connected system, configured for 13+ specialties.

MedTec is configured for 13+ specialties including family practice, internal medicine, pediatrics, cardiology, neurology, endocrinology, ophthalmology, orthopedic surgery, podiatry, pain management, psychiatry, urgent care and OB-GYN. See EHR by specialty.

Yes. MedTec is a cloud EHR, so your team can securely access the same patient record on any device, in the office or during virtual visits.

Both. Alongside clinical documentation, MedTec includes scheduling, medical billing, reporting and patient management, so most practices can run on a single platform. Explore all features.

Clinical documentation, real-time speech-to-text and an AI medical assistant, patient management, appointment scheduling, medical billing, reporting and analytics, telehealth, interoperability, security and specialty customization. See the platform.

Yes. MedTec combines an AI Medical Assistant with real-time speech-to-text, so ambient notes are drafted and filed inside the chart. Learn about the AI scribe.

Yes. Virtual visits, remote monitoring and documentation run inside the same chart as in-person care.

Yes. Charges auto-link from the encounter, so billing starts from clean clinical data and fewer charges are missed.

MedTec is built around HIPAA requirements, encryption, role-based access, audit logging, backups and a Business Associate Agreement. See our HIPAA compliance guide.

Patient data is encrypted in transit and at rest, access is role-based with full audit trails, and the platform includes regular backups and disaster recovery.

Clinical Pro, the full clinical platform, is $55 per provider per month, billed monthly with no setup fee and no long-term contract, and you can cancel anytime. Free Engagement, which covers the patient engagement basics, is $0 and stays free. Only Enterprise, for custom integrations, is quoted individually. The whole price list is published on Plans & Pricing, so you can check it without talking to anyone.

Yes. Schedule a demo and a specialist will walk through the workflows for your specialty.

Yes. MedTec supports data migration from existing systems, and our team helps plan the switch to minimize disruption. Our EHR buyer’s guide covers what to expect.

It varies with practice size and data volume, but most small practices plan for a few weeks to a couple of months, with data migration and staff training the main factors.

Onboarding, training and ongoing support are part of getting started. A specialist confirms exactly what is included for your plan during a demo.

Book a demo or compare plans. You can also contact us with any questions.